On your first admission day for treatment in our facility, you will immediately feel the warmth and friendliness of our staff. On most occasions, we can accommodate a new admission within 24 hours of making the booking while admissions need to be pre-booked.
Referrals can be accepted from the client themselves, friends, family, and health professionals. Our team is prepared to receive you upon arrival once you have confirmed your booking.
Upon arrival at the facility, you will be acquainted to the medical staff and toured around so that you can orient yourself with the facility's various corners. Upon arrival we will also give you a welcome pack which has a timetable for your therapy session and also explains everything that you need to be conversant with during your stay at our facility, the Sanctuary Lodge. If are not able to drive towards our facility on your own, please give us a call.
Our specialist psychiatrist who is skilled in detox will provide a consultation to you during the first 24 hours upon admission.
A complete evaluation will be performed here about your psychological and medical treatment requirements. A full detoxification regimen would be prescribed for administration if it be required. The detox will then be conducted and administered under stringent procedures by our medical health experts.
Kindly remember that we need details of your doctor's surgery as well as physical proof of any medication that you may be taking by ensuring that you bring it along with you upon admission.
Your psychiatrist will then suggest and emphasise any aspect of your medical care programme which needs more focus. We will make sure that any suggestion or recommendation is factored into your treatment plan because it is of utmost importance to us that your treatment needs are fully met during your stay at the facility. Your treatment programme shall be regularly evaluated by our specialists, medical director and staff, to make certain that you are able to obtain quality care possible always.
As soon as your evaluation has been concluded our kind staff members will assist you to get comfortable. Our personnel is always available to talk to and encourage you since we know how stressful and scary this experience can be for many patients.